Terms and Conditions

These terms apply when you use Common Good Spaces for workshops, classes, or meetings with our permission. Please read them carefully.

Who we are

"Common Good Spaces", "we", "us" means Common Good Castlemaine PTY LTD (the operator of the space).

"You", "the facilitator" means the person taking responsibility for using the space to run a workshop, class, or meeting.

"Participants" or "attendees" means anyone attending your workshop, class, or meeting.

What this is

Common Good Spaces is available for workshops, classes, meetings, and creative projects. If it brings people together to make, learn, share, or try something new — it belongs here.

Shared use

Our spaces are designed for mixed use.

• Not exclusive — Your booking is for the specific areas confirmed at the time of booking, not the entire premises
• Retail at front — The front of the premises may have a retailer operating or displaying their wares during your session
• Respect other users — Please ensure your attendees respect the retail area and do not touch displays or merchandise unless the retailer is open

You are responsible for briefing your attendees about the shared nature of the space.

Restricted areas

The storage room at the back of the premises is out of bounds and no access is granted.

• This area contains equipment that poses safety risks (ladders, tools, etc.)
• If you need something, ask us

CCTV

CCTV is in operation at the entrance and retail area for security purposes. By using the space, you and your attendees consent to being recorded in these areas.

• CCTV footage is used for security and safety purposes only
• See our Privacy Policy for how we handle recordings

The Facilitators Guide and House Rules

Our Facilitators Guide (including House Rules) is part of these terms and applies to all use of the space.

If there is any conflict between the guide and these terms, these terms apply.

Permitted use

With our permission, the space may be used for:

• Workshops and training sessions
• Classes
• Meetings and presentations
• Office-based activities

Attendees

You are responsible for your attendees. For most uses, attendees should be known to the facilitator or registered in advance.

Not permitted

The space is not available for:

• Recreational activities, parties, or social gatherings
• Activities involving minors (under 18) unless agreed in writing with suitable accompanying responsible adult supervision
• Any illegal activity

Your responsibilities

As the facilitator, you are responsible for:

• The safety and conduct of all attendees
• Ensuring your activity is suitable for the space
• Ensuring all attendees are known to you
• Compliance with these terms and the house rules
• Safe configuration and use of the space
• Leaving the space clean and in good condition
• Any damage caused during your session
• Security of the venue while you control access (see below)

Security

The venue is a shared space that includes a retail area with stock. If you have been provided keyed or coded access, you are responsible for taking reasonable steps to secure the venue while you are present.

Your security responsibilities

When you control access to the venue, you must:

• Keep the entrance secure — Do not prop the door open or leave the venue unlocked and unattended
• Receive attendees appropriately — If your session is open to the public, meet arrivals at the entrance and escort them to your workshop area
• Supervise the entrance — If the door is open and you are expecting public attendees, ensure someone is present to receive them; do not leave the retail area unattended while the venue is open
• Lock up on departure — If you have keys, lock the door when you leave; if you have a door code, ensure the door is closed and latched securely

Theft prevention

You are expected to take reasonable steps to prevent theft from the venue while you control access. This includes:

• Not leaving the venue open and unattended
• Ensuring unknown members of the public are not left unsupervised in the retail area
• Reporting any suspicious activity or theft promptly

Keys and access credentials

If you are provided keys or a door code:

• Keys must be returned as arranged; you are responsible for their safekeeping
• Door codes are for your use only and must not be shared beyond your team for the booking
• Report lost keys or compromised codes immediately

Safety requirements

General safety

You must:

• Conduct a safety check of your configuration before participants arrive
• Ensure clear access to the exit at all times
• Remove or secure tripping hazards (cables, bags, equipment)
• Use only approved power outlets and surge-protected extension leads
• Brief participants on emergency procedures at the start of your session

Prohibited without prior agreement

The following are not permitted without prior written agreement:

• Machinery or power tools
• Hot equipment (heat guns, soldering irons, hot plates, etc.)
• Open flames or candles
• Aerosols, spray paints, or spray adhesives
• Chemicals or solvents
• Activities that could damage the walls, floor, or fixtures

Safety plans

If your activity involves potential risk (cutting tools, heat, physical activity, chemicals, etc.), you must:

• Prepare a safety plan identifying hazards and mitigation steps
• Provide a copy to us before your booking if requested
• Implement the safety plan during your session

We may refuse or cancel bookings where we consider the activity unsuitable for the space or where adequate safety measures are not in place.

Attendees and supervision

Known attendees only

All attendees must be known to you, the facilitator. You may not advertise the session as open to the general public or allow unknown members of the public to attend.

Adults only (unless agreed)

The space is intended for adult attendees. Activities involving minors (under 18 years) require:

• Prior written agreement from us
• Appropriate supervision by responsible adults at all times
• Compliance with any additional conditions we require

Supervision

You are responsible for supervising your attendees throughout the session. You must ensure attendees:

• Follow the house rules
• Do not damage the space or equipment
• Behave safely and respectfully

Insurance

Public Liability Insurance (PLI)

Unless we agree otherwise in writing, you must hold Public Liability Insurance with a minimum limit of $20,000,000 for any one occurrence, covering your activities at the space.

We may require a current Certificate of Currency before confirming your booking, and you must keep cover current for the full period of your use (including bump-in/bump-out).

When PLI is required

PLI is required if any of the following apply:

• Your session is open to the public or publicly promoted (including social media, flyers, event listings, "open invite", or walk-ins)
• Attendees are not solely employees of a single organisation attending an internal meeting
• You are charging fees (including tickets), accepting donations, or selling goods/services
• You are facilitating a workshop/class/program for external participants (even if participants are known to you)
• Your activity includes higher-risk elements (e.g. physical activity, use of tools/heat/chemicals, temporary installations, equipment brought in, or any activity we reasonably consider higher risk)
• Minors (under 18) will attend (this also requires our prior written agreement and appropriate supervision)

When PLI may not be required

PLI may not be required if ALL of the following apply:

• It is a private internal meeting for one organisation (all attendees are employees/contractors of that organisation)
• It is not publicly promoted and there are no walk-ins
• No fees/donations/sales are involved
• No higher-risk elements are involved

Third parties you engage

If you engage any third parties (e.g. guest facilitators, contractors, stallholders, exhibitors, performers, caterers), you are responsible for ensuring they hold appropriate insurance for their activities, and for providing evidence if requested.

Professional services (where applicable)

If your session involves professional advice or services (for example counselling, coaching, therapy-style support, or other professional instruction), we may require you to hold Professional Indemnity insurance appropriate to your services, and provide evidence if requested.

Damage

You are responsible for any damage to the space, fixtures, equipment, or furnishings caused during your session, whether by you or your attendees.

This includes but is not limited to:

• Damage to walls (holes, marks, adhesive damage)
• Damage to furniture or equipment
• Stains or damage to floors
• Breakages

You agree to:

• Report any damage promptly
• Make good on any damage, or reimburse us for repair or replacement costs

Care of the space

Please treat the space with care:

• Do not use nails, screws, or adhesives on walls
• Do not move or adjust fixtures without permission
• Clean up after your session
• Take your rubbish with you or use the bins provided
• Return tables and chairs to a reasonable configuration

See House Rules for full details.

Electrical safety

• Use only the power outlets provided
• Do not overload sockets
• Any extension leads or power boards you bring must be surge/overload protected
• No heavy power equipment or high-load appliances without prior agreement
• Cables must not create tripping hazards

Arranging to use the space

How to arrange

Use of the space is by arrangement. Register your interest and we will discuss your needs and whether the space is suitable.

Permission

Permission to use the space is granted when we provide written confirmation (email or other written form). We may decline requests at our discretion.

Access hours

Standard access hours are 8:30am to 5:00pm, or as otherwise agreed.

Cancellations

If you need to cancel

Please give us as much notice as possible if you need to cancel.

Cancellation terms will be confirmed as part of your arrangement.

If we need to cancel

We may need to withdraw permission due to circumstances beyond our control (e.g., maintenance, emergency, safety concerns).

If we cancel:

• We will give you as much notice as possible
• We will refund any fees paid, or offer an alternative date

We are not liable for any other costs or losses you incur due to cancellation.

Fees and payment

Fees and payment terms will be confirmed as part of your arrangement.

• Payment may be required in advance
• GST is excluded unless stated otherwise

Liability

Nothing in these terms excludes any rights you have under the Australian Consumer Law that cannot legally be excluded.

To the extent permitted by law:

• We are not liable for indirect or consequential loss (for example: loss of profit, loss of business opportunity, or loss of goodwill)
• Our total liability to you for any claim connected with your use of the space is limited to the total amount you paid us for the session giving rise to the claim
• We are not liable for loss, damage, or theft of your property or that of your attendees
• We are not liable for injury to you or your attendees except to the extent caused by our negligence

Indemnity

You agree to indemnify and hold harmless Common Good Castlemaine PTY LTD, its officers, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your breach of these terms or the house rules
• Your negligent or unlawful acts or omissions
• The conduct of your attendees
• Damage to the space, equipment, or fixtures caused during your session
• Injury to any person arising from your activity or your attendees' actions
• Any claim by an attendee or third party relating to your activity

This indemnity does not apply to the extent the loss was caused by our negligence or breach of law.

Network and WiFi

WiFi is provided as a shared service.

• We do not guarantee the network will be uninterrupted, secure, or suitable for any particular purpose
• You are responsible for your own device security
• To the extent permitted by law, we are not responsible for loss of data, security incidents, or confidentiality breaches arising from using the network

See WiFi for connection details.

Privacy

For information about how we handle personal information, see our Privacy Policy.

Compliance with laws

You must comply with all applicable laws and regulations in connection with your use of the venue. This includes (but is not limited to):

• Work health and safety laws
• Food safety regulations (if you are providing food)
• Liquor licensing (if applicable — note: alcohol is not permitted without prior agreement)
• Any permits or approvals required for your activity

Right to refuse or withdraw permission

We reserve the right to:

• Refuse permission to use the space at our discretion
• Withdraw permission and require you to leave if you breach these terms, the house rules, or behave in a way that is unsafe, disruptive, or unlawful

If we withdraw permission due to your breach, no refund will be provided.

Changes to these terms

We may update these terms from time to time. The latest version will be published in this guide.

Contact

If you have questions about these terms:

• Email: [email protected]
• Web: Contact page

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