Report an Issue
If something is broken, unsafe, or not working properly, please let us know.
How to report
If urgent
If there is urgent danger, call 000 first.
For non-urgent issues:
- Tell someone if they are present
- Submit the incident form: Report a hazard / incident
What to report
Please report:
- Maintenance issues — Things that are broken or not working
- Safety hazards — Anything that could cause injury
- Equipment problems — Faulty equipment or missing items
- Incidents — Accidents, injuries, or near-misses
- Damage — Any damage to the space or equipment
Incident reporting
If an incident occurs (injury, accident, near-miss), please report it:
- As soon as practical after the incident
- Include details: what happened, when, who was involved, any injuries
- Include any first aid provided
This helps us maintain a safe space and identify any issues that need addressing.
What happens next
We will review your report and take action as needed. For safety issues, we will prioritise a fix. For general maintenance, we will add it to our list.
Thank you for helping keep the space safe and well-maintained.
Urgent issues
For urgent issues:
- Contact us directly via phone if possible
- Use the contact page or email [email protected]
For emergencies, call 000.